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Returns & Exchanges
At Kanga Coolers, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer easy returns and exchanges within 30 days of delivery for items in original condition.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and labels are still attached.
3
Attach the Label
Download and print your prepaid shipping label, then affix it clearly to the outside of your return package.
4
Drop Off & Refund
Drop the package at any authorized carrier location and receive your refund once our warehouse inspects the items.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing